When you’re ready · The app

Your business,on your customers' phones.

The phone, the follow-up, the website and the artwork are what your customers meet whether you build anything or not. An app is the one you choose to add — your name on the home screen next to the banking one, your offers, your booking button, so somebody can book or order from the couch instead of trying to remember your number.

What it is

A real app, with your business in it.

Not a bookmark to your website. An app people install, keep, and open when they want something from you.

What's in it

Your services, laid out plainly

Everything you do, how it works and how long it takes — the questions you answer on the phone over and over, answered once, properly.

Offers

Offers and vouchers you can send out

A quiet Tuesday, a new service, a seasonal deal. Put it straight in front of the people who already buy from you, on the phone in their hand.

Loyalty

A loyalty card nobody loses

Points, a members' price, or a nudge when something is due again — it lives in the app instead of at the bottom of a bag with four other cards.

Booking

Book or order from the couch

No phone call, no form, no waiting until you're free. They tap, and they're in the book.

Where the money and the hours go today

You're most likely already renting a piece of this.

Usually from a couple of different suppliers, none of whom put your name on anything.

The rental

Somebody else's app with your logo in the corner

A monthly fee for a template you can't really change. Move a price or a promotion and you're raising a ticket with somebody else's support desk and waiting on their week, not yours.

The cut

The booking site taking a slice of a customer you already won

They found you, they chose you, they were always going to come to you — and a percentage of it goes to whoever owned the button they happened to tap.

The card in the bottom of a bag

The loyalty card nobody can find

Paper cards get lost, and a reward nobody can claim isn't a saving — it's a printing bill and a slightly awkward moment at the counter.

So the question isn't really whether to pay for an app. It's whether the one your customers install has your name on it or somebody else's.

Where the app is up to

Straight up: we haven't built one of these for a client yet — it's a build we scope from scratch each time, which is exactly why it's timed and priced on its own and deliberately isn't part of the core four. That's so it can never hold up getting your phone answered and your follow-up running, which is where the money usually is. We'll tell you exactly what's involved in the Blueprint, we'll tell you if you don't need one, and we won't put a date on it in a brochure.

Week to week

What changes once it's live.

For you

You can put an offer in front of your regulars on a quiet week without paying anyone to reach them.

For your team

Fewer of the same four questions, because the answers are on the phone of the person asking.

For your customers

They book you the way they order everything else — from the couch, at whatever hour suits them.

And it carries your name and your look, not a rented brand with your logo in the corner.

The shape of it

Here's roughly what yours would look like.

A drawing, not a screenshot — an invented electrician's app, so you can see where things sit. Yours is built around what you actually sell.

The shape of itIllustration

Sablefield Electrical

A made-up business, for the picture

This month

Safety check with any booked job

Book an electrician
Switchboard & safety check
Lights, fans & power points
Emergency call-out

Loyalty

Book a time

A drawing of what an app could hold — not a live app, not a screenshot, and not anyone's real business. Yours would be built around what you actually sell.

Want to see what yours would hold?

Book the free Blueprint. We'll work out what your customers would actually use an app for, and whether it's worth having one at all. You keep the map either way.