Every call answered.Especially when you’re not there.
For a lot of people the phone is the first way they ever meet your business — and if you're with a customer or you've shut for the day, what they meet is a voicemail beep. Your AI receptionist answers instead, in your business's voice, and books the job, takes the message, or puts the urgent one straight through to you.
A receptionist that's there when the phone goes.
It answers at any hour, and handles the call the way you'd want it handled.
It answers in your business's voice
You pick the voice and what it says. Callers get a straight answer about your hours, what you do and how you work — not a beep and a promise.
It books, takes a message, or puts you on
Where it can, it books them straight in. The ones it can't reach you as a written message with the details already down. Anything urgent rings straight through to whoever is on.
You hear every call
Every conversation is recorded — the caller is told so before anything else is said — and it's sitting there for you to listen back to. Nothing happens on your phone line that you can't check yourself.
A call that still slips through gets a text back
If a call gets away, a text goes out straight away asking what they needed. They hear from you before they've finished scrolling to the next name on the list.
You’re already paying for the phone. It’s still not being answered.
Not because anybody is slacking — because the hours you pay someone to be there and the hours people ring are not the same hours.
A shift spent on the handset instead of on the floor
Somebody stops what they're doing to read out the opening hours, take a booking and transfer a call to a person who isn't in. You are paying for those hours right now, and they're the hours that could have gone to whoever was standing in front of them.
The one that went to voicemail while you were up a ladder
Or mid-treatment, or halfway through a lunch rush. Plenty of people won't leave a message. They ring the next name on the list, and you never find out it happened — a missed call is the only lost sale that never turns up on a bill.
The number written on the back of something
A caller asks for the one person who can actually help, and that person is off until Tuesday. Whether the call ever reaches them comes down to a scrap of paper and who happened to be on that afternoon.
So this isn't really a new line in your week. Between an answering service, a missed-call text tool and the hours your own people spend on the handset, you're most likely paying for versions of this already — from three different places, none of which talk to each other.
What changes once it's live.
Your phone rings a lot less, and when it does it's worth answering.
Nobody drops what they're doing to grab the phone, and the messages are already written up when they get to them.
They get a real answer at seven on a Sunday instead of a voicemail beep.
And nothing goes out to a customer in writing until you tap approve on your phone.
And once a month, the story of all of it lands in your inbox — starting with how many enquiries got answered when there was nobody there to answer them.
See what's in itOne enquiry, start to finish.
A message comes in, a reply gets written for you, you tap approve, and it's booked — all while you're flat out with somebody else. That's the whole loop, and it's the same loop whether the enquiry came from the phone, the website or a text.
A customer messages you
“Are you open Saturday? Need a quote for a small job.”
A reply is drafted
Your hours, a price range and a booking link — ready in your voice.
You tap approve
Nothing sends without your OK. One tap on your phone, and it goes.
Booked
In the diary, with a reminder set — while you were doing something else.
An illustration of how it works — not a live feed, and not a screenshot of anyone's account.
The rest of what we run